Mercari Review [2020]: Our Experience

mercari review

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Quality Of App


Shipping Process


Buying Process


Selling Process




There are many places online where you can sell your clothing, as well as other items. The latest and greatest app is Mercari – and my wife is addicted to it. Because of this, I have decided to write a Mercari review.

But what exactly is Mercari and how does it all work? How does it compare to other marketplaces such as Poshmark? Before you ask any more questions, make sure you read our Mercari review. We’re going to tell you everything you need to know.

What Is Mercari?

Mercari is an online marketplace that allows you to buy and sell items. You can buy almost anything on the site, which means you can sell just about anything you can imagine on Mercari.

How To Get Started On Mercari

Signing up for Mercari was extremely easy. I was able to use my main email address or my Facebook account to create a profile.

sign up form for mercari

After signing up, they sent me a confirmation link and then I was able to access the platform.

Browsing The Platform

When I first logged in, I was pleasantly surprised at how simple it was to browse categories and search for specific items.

browse brands on mercari

In addition to being able to generally browse for items, Mercari also displays popular items in their main categories.

These suggestions were displayed into the following categories:

Authentic Handbags

mercari authentic handbags

Most of the items that were displayed were listed at around 70% less than retail price.

Deals For Her

mercari popular for her

Unfortunately, this is now where my wife spends the majority of her time. However, lucky for me the items are considerably cheaper than buying them from the store.

Deals For Him

Mercari doesn’t forget about the guys. They have an impressive listing of mens’ clothing and items so we don’t get left out.

Deals For the Kids

mercari deals for the kids

Am I the only one who likes browsing the kids section? Tell me I’m not alone in this…

Deals For The Tech Obsessed

Another of my favorite areas is the electronic section. In fact, my wife recently picked up 4 Amazon Echo devices for half off. Why did we need 4 Amazon Echos? I have no clue but apparently the price was too good to pass up.

Now I just need a place to put all of these things…

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Kitchen And Dining

mercari kitchen and dining

Last but not least, they have a featured kitchen and dining section. Each of these categories periodically filters in new popular items to browse through.

Looking At Specific Items

What I liked about the Mercari platform is the ability to buy the item for the listed price or offer a lower price to the seller. Each seller lists their specific items at a “buy it now” price but with the mobile app you are given the opportunity to offer a lower price.

My wife has been successful several times by offering less than the asking price and the seller accepting.

make offer mercari

Another cool feature is the “like” button. It is a heart in the top corner of the photo of an individual item. We actually had a great experience with this feature.

My wife “liked” an item to remember to keep it for later. Well, it turns out that when you like an item, the seller is notified of your interest. Three days after liking the item, the seller sent us a message and offered to sell the item for a lower price.


Selling On Mercari

As for how it works for sellers, there are three main steps involved. They are:

Selling – Step 1

sell on mercari

Snap a photo or two of the item/items you want to sell. Then you’ll write a short description of it before setting its selling price.

selling on mercari

Creating a descriptive and bold title is important as well as an accurate and complete description of your item. The more information you can write about the item you are selling – the better.

More information makes you look more authoritative and legitimate as a seller in order to demand top dollar for your items.

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The next step is to place your item into a specific category to make it easier for people to find your item while browsing.

A brand and condition should also be entered. Keep in mind that you will not receive payment until after the buyer has rated you and the item.

So if your item is not new, make sure you accurately describe it or the buyer will not accept the item and you will be stuck trying to sell it again.

selling on mercari

In order to properly calculate shipping, you must enter your Zip Code. This will ensure accurate shipping calculations during the transaction.

Finally you get to set your requested price. Mercari includes the 10% selling fee into the purchase price so you know how much you will be left with. I really like this aspect of Mercari because if your item does not sell, you don’t owe anything.

name your price

You only pay Mercari when your item sells.

selling on mercari

Selling – Step 2

When your item is purchased, you’ll be sent an electronic packing and shipping label. Mercari pays for this, and all you have to do is print the label, pack, and ship the item.

Selling – Step 3

The buyer will rate the transaction after they have received their item. This is to protect the buyer so they can verify the item you sent is the one they bought.

After that, Mercari sends you your payment.

Buying On Mercari

I know I previously explained the buying process but I want to simplify it in three main steps.

Buying – Step 1

Buyers browse items that range from stuff like clothing to beauty products to novelty items and pretty much anything else you can think of.

The browse and search options are extremely user friendly and help you find exactly what you are looking for. Once you find that perfect item, it’s time to see if you can get it for the very best price.

Buying – Step 2

Buyers can either select the “Buy Button” to purchase the item for the requested price or they can use the mobile app to send a lower offer to the seller. If the purchase is approved, the seller will ship the order within three days.

Buying – Step 3

The final step involves rating the seller and the item. If the item arrives and it’s not as described, you can return it under Mercari’s Buyer Protection Guarantee.

However, if the product is as described, then the buyer’s payment is released.

As of now, there is no best price guarantee on Mercari. Some marketplaces have this policy, but Mercari currently does not.

In a worst-case scenario, you can request a refund or a return within three days of delivery.

Is Mercari Legitimate?

In the eCommerce space, there are scams everywhere. However, speaking from personal experience, Mercari is 100% legitimate.

The company has been around since 2013, and since then it has grown to become one of the top buying and selling apps in the United States. As of the time of this writing, the Mercari app has been downloaded just over 45 million times in the US.

Not only that, but an average of 150K listings are published every single day.

Another point we’d like to make is the rating the app has on Google Play. They maintain an average of 4.5 stars on the Google Play store. Their average App Store rating is 4.8 stars.

This means there are many satisfied buyers and sellers that use the app, which is a testament to Mercari’s legitimacy.

The bottom line is Mercari is not a scam. It is far from a scam, and it’s a great app to buy and sell just about anything.

Selling On Mercari – Is It Worth It?

Yes, it is worth it to sell your stuff on the app. Let me give you five reasons why:

Reason #1 – Popularity

As previously mentioned, the Mercari app has been downloaded over 40 million times and there are hundreds of thousands of users who buy and sell regularly using the app.

With so many potential buyers, you have a good chance of selling your items.

Reason #2 – Ease Of Use

Using Mercari as a seller is straightforward. You signup for an account, and once everything is set up you can list your items immediately.

Reason #3 – No Meetups

Have you ever tried to sell anything on Offer Up or Craigslist? I don’t know about you but I feel like a drug dealer meeting people on a corner – hoping they don’t jump me and take all my money.

Is Mercari safe? Absolutely – not having to meet up with the buyer is awesome.

Not having to physically meet buyers in person is one of the best reasons it’s worth selling on Mercari. Unlike selling on some apps, this eliminates the chances of encountering a risky situation or dealing with scammers who never had the intention of buying anything in the first place.

Reason #4 – You Can Make Good Money

Mercari offers you a way to make money fast. Whether it’s extra cash you’re after or you want to earn a good amount, the app gives you both opportunities.

Best of all, Mercari lets you make money from home or anywhere for that matter.

Reason #5 – You Can Start An Online Business

Many people use buying and selling apps as side hustles. However, you can use Mercari as a foundation for an online business.

You can do a bit of thrift buying online and then resell the items on Mercari. Remember, you don’t meet up with anyone and pre-printed shipping labels are used, which means you don’t spend your own money on shipping and labeling.

recent mercari seller reviews

How Much Mercari Charges

Mercari charges a 10% fee for each sale. It does not cost any initial money to list your items.

Also, there is a $2 fee if you want to receive a $10 or less direct deposit payment. If you want to be paid instantly, then you’ll be charged a $2 fee (not recommended).

If you want to avoid the fee for direct deposit, then don’t request payment until you have more than $10 in your Mercari account.

The 10% fee on sales is more than reasonable. Just make sure you keep the percentage they take in mind when the time comes to set your prices.

Mercari and Shipping Charges

Sellers have the option of either including the shipping in the price or having the buyers pay shipping separately. If you want to include free shipping, then you’ll be the one paying for it out of your sale.

Otherwise, it is the buyer who will pay shipping fees.

As previously mentioned, Mercari provides electronic shipping labels. However, you can choose to do everything on your own, but the company does request sellers to ship items within three days.

This means you’ll want to sort out where you’ll have the item shipped from (UPS, FedEx, etc. . .).

Why Mercari Shipping Is So Cheap

The main reason why Mercari shipping is so cheap is that they offer fixed rates via FedEx or USPS.

The fixed rates are for packages that weigh up to 150lbs, and the longer side can’t be more than 45 inches. The second-longest side can be no longer than 20 inches.

Items That Sell Best On Mercari

If you want to know how to make money, and a lot of it on Mercari, then you need to know what sells best on the app. The truth is that just about anything can be sold and does sell well. However, the best items that seem to sell appears to be electronics, clothing for babies and women, as well as handmade products.

Do you want to get paid to sell electronics and other products? It doesn’t matter what you want to sell, the chances are you can sell it on Mercari. If you take good photos of your items and write up good descriptions, then there’s a good chance your items will sell.

Items You Can’t Sell On Mercari

Call me Captain Obvious but you can’t sell anything that is illegal. Nor can you sell weapons, firearms, alcohol, drugs (legal or not), animals and things of that nature.

Most buying and selling platforms don’t allow you to sell items that fall within those categories.

Although this shouldn’t have to be said, Mercari doesn’t share personal data or sell it. This means you should never attempt to sell personal data via the platform.

Unfortunately, there are scammers everywhere and they even try to use Mercari to sell stuff they know they shouldn’t. If you’re in doubt as to whether or not you can list your item, then simply reach out to the Mercari team. They’ll be more than happy to tell you if you can or cannot sell your items on their platform.

Products Sold On Mercari

Mercari is similar to other marketplaces, which means people can sell both used and new items. You can sell your used electronics, used clothing and many other used items via the app.

The same goes for new stuff, but Mercari does suggest you set the price on new and unused items at around 70% of their original value. You are not required to do this but it’s a strong suggestion.

I Want To Sell – How Am I Protected?

mercari seller protection

There are several ways Mercari protects sellers. They offer a seller payment guarantee, which means if your product is delivered as promised, then you get paid.

In addition, you have shipping protection. Your items are insured for up to $200, and the insurance covers you if your items are damaged or lost in transit.

Mercari Gives You $10 For Signing Up!

A friend of mine introduced me to Mercari and I received a $10 dollar credit to use for my first purchase. If you’re interested in receiving a free $10 signup bonus you need to go through a referral link.

You’re in luck, I have a referral link for you here! (or click the image below)

free $10 on mercari

Mercari And Paypal

As a seller, you do not have the option to be paid via PayPal. Buyers are allowed to pay for items via PayPal, but sellers don’t have that option to get paid.

How Does Mercari Pay Me?

In order to receive payment, you need to link your bank account or debit card to the Mercari platform. With Instant Pay, you can request your money and have it in minutes on your debit card. Otherwise, you request your money and wait a period of time for it to arrive in your bank account.

Mercari does state they will let sellers know as soon as other payout options are available.

Mercari And Taxes

Buyers are required to pay sales tax if they are based in certain states. As of now, Mercari collects and remits sales taxes from sellers in 34 states. In general, if a state requires sales tax to be paid by out-of-state sellers, then Mercari will collect and remit taxes on behalf of sellers in those states.

Complaints About Mercari

OK, so nothing’s perfect so what’s the catch?

You’re right – while there are a bunch of positives to working with Mercari, there are also some common complaints.

A common complaint involves buyers rejecting items because they were not as described. Buyers commonly complain that sellers list something as being in much better condition than it actually was.

This allows the buyers to reject the item and the seller will not be paid. The item will be returned back to the seller to either relist or not sell.

At times sellers complain about their items not selling. This is usually due to attempting to sell new items at full price.

As I stated before, Mercari suggests you list items for 70% less than the suggested retail price because most buyers are not looking to purchase items at full price.

Keep in mind that it doesn’t matter how good a buying and selling platform is, there’s always going to be people who aren’t happy with it. This goes for both buyers and sellers.

Mercari vs. eBay – Which Is Better?

Compared to eBay, Mercari is definitely the underdog. Let’s see how the two compare.


Mercari doesn’t charge high fees. They charge a flat rate of 10% per item sold and the app’s popularity continues to grow on a regular basis.

One great bonus is that Mercari provides the shipping labels to sellers – and at the time of this writing, eBay does not.


The online auction website eBay makes it easy, but not as easy as Mercari. However, eBay is the more popular site in terms of traffic. Although this does not necessarily mean most sellers are having more success with eBay than they are with Mercari.

In our opinion, Mercari is better. Bear in mind we’re not saying eBay is a bad site. However, we do think Mercari is the better of the two due to convenience and ease of buying and selling without a bidding process.

Mercari vs. PoshMark

PoshMark is fairly new, so there’s a lot of buzz surrounding it. So, is it better than Mercari? Let’s find out below:


As mentioned several times, Mercari’s fee is only 10% per item sold. You can sell just about anything on the app. Not only that, PoshMark does not give you shipping labels, but Mercari does. You have the option to include shipping or you can charge the customer for shipping.

Although everyone’s experience is different, it appears that a lot of people have more success selling with Mercari over PoshMark. Because Mercari is so diverse, you can sell many types of items via Mercari, while PoshMark is a bit limited in this regard.

However, PoshMark does have a cleaner interface than Mercari. If you’ve never sold using Mercari, then you might find things to be a bit confusing at first.


Mercari caters to everyone, where PoshMark is catered to women for the most part. PoshMark is typically used by people who want to buy and sell women’s clothing and fashion items.

PoshMark is a bit more popular (compared to Mercari) among people looking to buy/sell women’s fashion items.

PoshMark is simple to use. Mercari is easy to use when you get the hang, but we think PoshMark is a bit easier to navigate. However, when it comes to fees PoshMark charges higher fees.

PoshMark charges up to 20% per item sold and around $7.00 is added to the buyer’s purchase. This is for shipping and handling.

In our opinion, Mercari is far better to use as a seller. When you sell via Mercari, you enjoy the chance to sell virtually anything, as well as access to hundreds of thousands of potential buyers. You don’t pay high fees and the company provides you with shipping labels.

These are a handful of reasons why Mercari is the better choice.

Our Overall Experience

I have bought and sold items on eBay, Offer Up, and Craigslist before and Mercari was by far the easier experience. If you’re looking for a way to clean out your closet and make a few extra bucks, you can’t go wrong by using Mercari.

The marketplace is popular and it is gaining even more popularity each day.

This means it will continue to be a top online marketplace to make money on the side, with the potential turn it into full-time income if you decide to use the site to sell items regularly.

Don’t forget, if you use this link here, you will get $10 dollars just for signing up.

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About The Author

Ryan Luke is a father of three, a husband, finance blogger, and a full-time police officer. Through proper budgeting and money management, they have been able to live off one income and build wealth at the same time. As an active member of the personal finance community, his goal is to educate and help people get out of debt and build wealth!

105 thoughts on “Mercari Review [2020]: Our Experience”

    1. Ronald Volbrecht

      Ryan, you say that Ebay doesn’t provide shipping labels. They sure do. Check them out. This has been done for at least the last 5 or more years that I know of. Just thought you would like to update your info.

  1. I have been selling on marcari for many years and I am getting disappointed. My sales has never been great and they come in spurks. I have not sold anything in 2 weeks now and like poshmark you can share and be active and your sells will come in but marcari. Shipping is not cheap on this site is very high. This is probably my second pick over poshmark and ebay. Also their app sucks it needs to be updated and organized. Thanks for the information but disagree to a lot of it. Any advice would be great to make things better on this site. Thanks

    1. Hey Kristy, thank you for the feedback! I have heard much of the criticism is from people having trouble selling items. However, it seems many of the complaints are from people listing their items too high and expecting others to pay full price. I agree with the app interface, it does need some help but they are still a relatively new company. So far we have not run into any of the obstacles you have but I like that Mercari gives you more flexibility to sell rather than being so focused on clothing like PoshMark.

  2. keepingupwiththebulls

    I have had a similar experience. Even when my items are priced lower on Mercari than Poshmark I still have always had an easier time selling on Poshmark. Perhaps that’s because most of what I sell is women’s clothing and the filters and UI are better on Poshmark. Both are definitely better than eBay for selling clothing. But, this is helpful information to know about Mercari. When something doesn’t sell quickly on Poshmark it’s good to have another possible platform to use.Thanks for compiling this information!

  3. You can’t be serious with this :

    “Offer Up or Craigslist? I don’t know about you but I feel like a drug dealer meeting people on a corner – hoping they don’t jump me and take all my money”

    I’ve been burying and selling online for over Twenty years. I’ve met a lot of very cool and interesting people on Craigslist and I’ve never once, felt threatened or in fear of being robbed.

    Are you meeting up with people in the dead of night in an alley? The biggest problem on Craigslist are no shows. That’s it.

    You talk with people on their personal cell phones, decide where to meet, get cash with no fees taken out, meet some interest people, (some of whom have become personal friends!), and go about your day.

    I have found Mercari has serious issues with inexperienced sellers. Canceling transactions, misrepresenting items, and more times than I can count, my purchases are arriving with postage due notices and I have to pay for the postal shortages. Mercari refuses to refund these unexpected expenses in cash, forcing buyers to accept Merari credit (which expires btw).

    Good off you too offer that $10 referral link, but you fail to mention that you also recieve $10 every time someone uses it.

    “Captain Obvious” Indeed.

    1. Hey AJB, thanks for your comment. Unfortunately, I am serious about the serious safety concerns of meeting people in person to buy items. As a police officer, I have investigated countless instances of people getting robbed after meeting up to buy an item. It’s reality, and it happens. I’m glad nothing has happened to you, but all it takes is once. Ignorance is bliss until you end up being a victim.

      As far as Mercari item arriving with postage due… why would you pay this? First of all, most carriers in the United States will not ship an item unless all the postage has been paid. Where do you live that people ship items without being paid in full?? Second, if this actually does happen, I recommend you refuse the item. Simple as that.

      The $10 referral link? I clearly post there are affiliate offers in my post at the very top of my article.

      Finally, I’m sorry you have had issues with Mercari. However, your experiences are not common. Your perspective is insightful though.

  4. Thank you for your information! Ebay & PayPal fees are crazy to figure out. I print out shipping labels from them. In the article it says they don’t provide shipping labels. Do you mean, Mercari isn’t charging a fee for us shipping through them? I recently learned that eBay is charging fees on shipping as well as the cost of the item. eBay gives me a headache with figuring out their fees and I wonder how the small sellers make a decent profit after all the fees being charged. Mercari is sooooo much easier!

    1. Hey Amy, Mercari does charge for shipping and it is either paid for by the seller or the buyer. As a seller, you can either say “free shipping”, which means you pay the shipping, or the buyer pays the shipping which is calculated when they enter their address. From there, you can print the shipping labels once the initial shipping is paid for.

  5. Dave,

    Come on now… Craigslist is not dangerous.
    If you want to pump Mercari that’s fine, but don’t mislead folks into thinking there’s, “Stranger Danger” lurking in every Craigslist ad. It’s not true.

    Go on Reddit and ask around. a ton of people use the very popular CL and have never had a problem.

    Take this post for example:

    I’ve bought and sold many things on Craigslist. Are there weird ones out there? There most certainly are. From both sides of transactions. In all honesty it’s more the exception than the norm. When I think I’ve seen it all, someone will come along and surprise me yet again with unusual antics, but I’ve never run across anyone that tried to rob or harm me in any way.

    My advice is if you’re uncomfortable have them meet you in a crowded or neutral public place, or at the very least bring a buddy or two along with you.”

    Here’s the whole thread. It’s a perfect example of how to do business on Craigslist with no worries.

    Why aren’t you including this kind of information instead of being an alarmist and acting like CL is full of potential axe murderers?

    As for why I pay the postal shortage? I want my item. Really simple Dave.

    You can’t even be bothered to find out that yes in fact some po’s will send off packages without bothering to check the weight. Oh and it wouldn’t be “where I live “. I live in Boston.
    (imagine that? surely Boston would be exceptionally dangerous to be using craigslist! !) it would be where the package originated from. (ya think?!).

    The real question is why doesn’t Mercari have a policy in place to educate sellers about shipping issues. It’s the only site I have this problem on. So there is a solution.

  6. I think Mercari needs to screen their sellers more carefully. I dealt with an extremely rude, insulting, deceitful & unprofessional seller! I tried to express my dissatisfaction & disappointment with her demeanor, however, to my knowledge she still received total funds for the transaction!! I received an apology & 5% off of any future sale w/I 30 days. 1st of all, I’m seriously considering if I’ll ever even buy from Mercari again after this experience? As a buyer, my interest was not protected! I think that her behavior was awful & should be TOTALLY unacceptable!!

    1. Wow, that stinks. We have yet to have that type of interaction. The worst thing my wife has encountered is delayed shipping from sellers. If we receive an item that wasn’t as promised, we don’t accept it and send it back and the money isn’t released to the seller. I’m glad Mercari provided you a 5% discount – did you get your money back or did you keep your item?

  7. I never heard about this sight before – thank you for sharing! I have a bundle of things that I would love to sell. Thanks for the hot tip of a reputable site!

  8. This is the first that I’ve heard of Mercari, but after reading your review I’m definitely going to check it out!

  9. Wow! That’s a lot of information to assimilate. I didn’t know about this option and the vs eBay info is good, too. For someone who is interesting in selling stuff this is intriguing. Good informaiton. Your review is a bit longish but exceptionally thorough.

  10. I need to try this! I have been decluttering in hopes of moving in the fall. We have lived in our house for 15 years so we have accumulated a lot and I’m so tired of trying to meet up with people on Facebook Marketplace who don’t show up. It can be so frustrating that I’ve started to donate many items that could be sold.

    1. Hey Amber, good luck on your move! Keep in mind that people on Mercari are looking for great deals so you won’t get top dollar for your items if you’re selling.

  11. I have never heard of this app before and an really interested in trying it out. Thanks for the information!

  12. Wow, seems like this could great but sadly they’re stuff is really cheaply made.
    Lots of people like this though.

  13. I’ve wanted to start buying clothing for cheap at a thrift store and selling but it’s a bit overwhelming-this has been a very helpful article. Thank you.

  14. I’ve been seeing this site advertised on TV a lot lately and wondered about it. Thanks for explaining it all.

  15. Randy Clendenin

    Hello, it sounds as if selling is you thing, this seems to be a great place to try the fit. There’s been several others I’ve seen over the years, and if I had stuff to sell I’d be able to review that process! Thanks, sincerely Randy

  16. Just what I needed: an excuse to go browsing around a site I haven’t visited before, where I’ll inevitably find something I want to buy. 😉 Good info, though. I’ve always used ebay, but I might have to check them out.

  17. This is my first time hearing about Mercari. I will keep it in mind next time I want to sell something online.

      1. Hey Ryan ,

        Thank you so much for writing about Mercari . I used to sell on craigslist and Facebook Marketplace. While I never had a bad experience meeting people locally , I was very careful about where to meet and the hours / time . I know most people want to pay cash and meet Face to Face but in my experience it was not worth it . I sell cellphone accessories I was not making enough profit Compared to the time I was wasting chatting back and forth , people not showing up , etc. I started selling on Mercari two years ago . More than 5,000 transactions already and loving it . Since then , I decided to stop Offering local pick up . I finally realized my life was more important than meeting random people . Although , Denver is not a super crazy city but I am really satisfied selling on Mercari. I find Mercari customers to be very understanding and they act more like human beings and not like selfish assholes .

        Take care sir !

        David .

  18. Mecari is marginal at best. The items are overpriced compared to ebay and poshmark. To make it worse, I have had two purchases cancelled by sellers in a 1 week period because they wanted more money. One seller decided after I paid that the price HE SET was an error and decided he wanted more money so he cancelled my sale and told Mecari he would not be able to ship it in time. That was on a Friday and he had it relisted and sold again by Sunday for $50 dollars more. I guess his shipping problem was fixed. I complained to Mecari showed them my cancellation and the relisted item as well as the chat where he claimed it was a pricing error. He never said anything in our conversation about not being able to ship it. I sent the chat snap shot to Mercari Customer Service. They of course did nothing. Gave me a coupon. The very next week another seller did the same thing. Cancelled the sale after I bought the item for the PRICE HE SET. He contacted me after the sale to offer accessories for the Gopro he sold me for an additional cost. One of the items being the frame Gopros come with and an additional battery and charge cable. Mind you two of the items come with Gopros. I declined and he said ok. Then a day later he canceled my order. He basically wanted to get more money outside of Mercari. He should have listed it all together but tried to game the system by drawing in a buyer with low price then trying to get more later. I chatted with him where he admitted he wanted to get more money. Again, I sent it to customer service and they claimed they would monitor him but looking at his feedback I noticed he had 7 cancellations. Mecari has done nothing so I make sure to warn folks not to even bother with Mercari. You will get screwed. Stick with Ebay.

  19. Nice review. I have sold on eBay since their inception and no longer have much good to say about them. I am considering this site.

  20. I had never heard of Mercari before. I use Ebay and I will have to see if Mercari can save me some money because Ebays fees are getting ridiculous.

  21. Don’t get too excited about this app. If you purchase an item but the seller changes his mind for another offer, they will cancel your order for the better offer. FRAUDULENT APP IN MY BOOK.

  22. I have been selling on let go for a year and made around $6,000 last year. I became tired of meetings where people never showed up and waisted my time and money. I had been purchasing from Posh mark for several months and just could never commit to doing the whole postage thing and posting and on and on…I then starting buying from Mercari and thought “I have finally found my place” I didn’t have to pay postage all the time because some sellers paid it in the total price that you paid at the time of purchase! My fiance suggested to me that I could take a storage building full of my purchases and during the Covid19 Pandemic that I could utilize my time cleaning and posting and not to mention making so of our money back. I agreed to give it a try and did really good and spent my profit really good I am now starting to experience me selling and paying shipping up front out of my pocket and after them viewing online pictures of the item and having a opportunity to ask me to post a picture of a specific area of the item and ask me every question under the sun, they send me an offer and I make a few now ONLY A FEW after shipping supplies and postage and they get the item and all of a sudden they and Mercari decide that they can return it for whatever reason and I am not only out of postage but, receive not the item I sent or a smaller bottle of the same PARFUME . I can’t get get anyone on Mercari to ANWSER me. When I call, I am getting the contact us on line due to the COVID19 and by the way it is May 5, 2019. I have over $500 in there bank that I have not transferred into mine because of trust issues that I no longer have and I have several customers waiting on me to send their items. Some are return customers in less than one month…because, I am honest, more than fair and I still believe in the moto that you get what you give back in life. I do not know what to do. But, I cannot allow my high end merchandise to be stolen from me and me paying the postage for them to do it…I Really thought that I had found a wonderful way to make money, purchase great finds, interact with good, fun and caring people. Oh ! I would like to add that if you have a transaction or transactions with someone and they would like to stay in touch that the minute you give or receive a phone number or email you are scolded and it is removed by “The Mercari Team” but they can watch and read you crying out for someone to help you or contact you and “The Team” never sees or hears a thing. IRONIC! DON’T YOU THINK?

  23. I don’t recommend Mercari . I have a very bad experience with selling authentic Chanel purse . I sold my Chanel purse and after I shipped the buyer has send request to return Chanel purse . Mercari without my permission proved to send me back . After 6 days I still waiting for return of Chanel purse. I contacted the Mercari again to see what was happening with purse . The agent said I agree to not return the Chanel purse . So the buyer got free expensive Chanel purse and I don’t get nothing. My $1800 Chanel purse was lost .

  24. Be careful when selling at Mercari, they do not offer seller protection and don’t respect their own return policy. Is easy to be victim of scammers or irresponsible buyers. Beware! Do not sell anything expensive there. Their customer service Is a joke also

  25. I’ve been a seller on Mercari for about 5 months and everything was going fine, sold a few things. I don’t sell anything expensive, a lot of my items I sell is very cheap just covering the shipping materials. I just wanted to get rid of stuff. Until recently, I’ve been unable to log in my account. I just sold an item and I can’t ship it because I can’t get in my account. I tried logging in on other computers, tablet and cellphone and still having the same issue. I contacted their customer service by email is the only way right now that’s a joke. They said my account is not banned or anything and tried several ways to get me logged in, but nothing has worked. This pandemic that we are in cause them to shut down their live chat customer service and I just get an email from their tech support about every other day and they say the same thing. I only got $32 in the account which I can’t get out. I just about giving up on Mercari and just donate all my inventory to just get rid of it. They have poor customer service. Their tech support is a joke. I don’t recommend them to nobody. If you want to sell stuff just have a yard sale and not rely on these stupid selling apps.

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